While some of the videos seem to show the drivers enjoying their performances, and plenty will likely refuse the requests, it’s concerning to wonder how many are dancing only to meet the customers’ demands and avoid potential consequences, such as negative feedback. There’s also the question of TikTokers increasing their popularity at someone else’s expense. “Technically if the delivery associate doesn’t follow the instructions they can get dinged on their metrics for not doing so,” a delivery company owner from the Midwest told Motherboard. A different driver was clear about how they felt: “I’ve only seen these requests in the app. If they said it in person, I would probably smack the shit out of them.”
